About
Why we have the tool
All aged care providers directly receiving Commonwealth funds to deliver aged care services will become registered aged care providers on commencement of the Aged Care Act 2024 (the act), and will be required to meet conditions of registration, obligations and duties set out in the Act. This tool compiles registration conditions, obligations and statutory duties from the Act and the subordinate legislation, the Rules, in one place.
These provider requirements are there to create protections to make sure that aged care in Australia is high quality, continuously improving and safe for older people.
Universal Registration
All new providers seeking to deliver government funded aged care from 1 November 2025 will need to apply to become a registered provider. Registered providers will have conditions of registration, obligations and statutory duties.
A key change to be introduced by the Act is a universal provider registration model. The registration model requires all providers to be registered by the Aged Care Quality and Safety Commission to deliver funded aged care services.
This model requires providers to be registered into a registration category, according to the services they deliver. The registration categories have been set to ensure that the application of provider obligations, including the Strengthened Aged Care Quality Standards, is proportionate and relevant to the services being delivered in that registration category.
Providers must register in one or more registration category based on the service types they intend to deliver. The provider registration category, service type and funding program together will determine which conditions, obligations and duties the provider must comply with.
Some Rules will apply to all registered providers, while some Rules will apply to certain registered providers as specified by the Rules.
Transitioning providers to the new regulatory model
Commonwealth Home Support Program
Providers with a Commonwealth Home Support Program (CHSP) grant agreement for 2025-27 will be deemed as a registered provider. They will be allocated registration categories based on the services included in their funding agreement.
National Aboriginal and Torres Strait Islander Flexible Aged Care Program
Providers funded to deliver the National Aboriginal and Torres Strait Islander Flexible Aged Care Program (NATSIFAC), with a grant funding agreement, will be registered into:
- Registration categories 1, 2, 3, 4 and 5, if they have places allocated to provide home care services and/or
- Registration category 6, if they have places allocated to provide residential services.
Home Care Packages Program
Providers approved for the Home Care Packages Program (HCP), and are currently delivering services, will be deemed in categories 1, 2, 3, 4 and 5. If the provider indicates they do not deliver or do not intend to deliver nursing services, they will not be deemed into category 5.
You can notify the Aged Care Quality and Safety Commission via an application to vary your registration from 1 November.
Residential care
Providers approved for Residential Care, with an accredited residential care home delivering residential care, will be deemed in category 6.
Short-Term Restorative Care
Providers delivering a Short-Term Restorative Care (STRC) service will be deemed into categories 1, 2, 3, 4 and 5.
Multi-Purpose Services Program
Providers approved for Multi-Purpose Services, delivering care with places allocated to it, will be deemed into categories 1, 2, 3, 4, 5 and 6.
Transition Care Program
Providers approved for the Transition Care Program (TCP), with places allocated to it, will be deemed into categories 1, 2, 3, 4, 5 and 6.
Providers delivering multiple aged care services
Providers meeting criteria for multiple programs will be deemed into all relevant categories. For example, a provider delivering the Short-Term Restorative Care Programme and residential care would be deemed into categories 1, 2, 3, 4, 5 and 6.
Disclaimer
The information provided by this tool is intended as a summary only and should not be considered a substitute for the Act or associated Rules.
This tool is not an exhaustive list of all requirements that a provider must meet. For example, the search will not cover detailed requirements in section 150 compliance with financial and prudential standards and section 151 fees, payments, contributions and subsidies of the Act. These are conditions of registration, and the tool provides a direct link to the Rules for further navigation.
The tool will return results based on the responses provided by the user. For the tool to work as intended, please ensure your answers are correct and accurately reflect the aged care services your organisation delivers or intends to deliver. You will also need to indicate how you are funded to deliver aged care services for example Commonwealth Home Support Program and or Residential care.
Please note that if you do not answer all the questions asked in the tool, you may not receive results that are relevant to your situation. For the most accurate results and for comprehensive information, we encourage you to respond to all questions. The results reflect the responses you provide to the questions asked.
The Aged Care Provider Requirements Search tool is managed by the Department of Health, Disability and Ageing.